1. Introduction
Ckx8 is a trusted online gaming platform built with Bangladeshi players in mind. Our Privacy Policy ("Policy") explains what information we collect when you use the ckx8.org website, how that information is used, and the steps we take to protect your privacy.
By using the ckx8 platform, you confirm that you have read this Privacy Policy and agree to its terms. This Policy is part of our Terms & Conditions Applicable in conjunction with.
We believe privacy is a fundamental right. That is why ckx8 places the highest importance on protecting its users' information. Our support team is always ready to address any questions or concerns you may have.
This Privacy Policy applies solely to the ckx8.org website and its associated services.
2. What Information We Collect
We collect various types of information when you register and use our services. A detailed breakdown is provided below:
Information provided directly
Information you provide directly includes:
- Full name and date of birth (for age verification)
- Mobile number (for login and verification)
- Email address (if provided)
- Mobile banking details (for deposits and withdrawals)
- Identity Document Details (during KYC verification)
Automatically collected information
Some information is collected automatically while you use the platform:
- IP Address & Device Type
- Browser Information & Operating System
- Session duration and page visit data
- Gaming Activity & Transaction History
- Cookie & Local Storage Data
| Data Type | Reason for collection | Mandatory? |
|---|---|---|
| Name & Mobile | Account Creation & Verification | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| Identity Document | KYC Verification | Where Applicable |
| Device & IP | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement | Automatic |
3. How Your Information Is Used
Ckx8 uses your information solely for the purposes it was collected for. We never change the purpose of data use without your consent.
- Account Management: Your information is required for registration, login, and identity verification.
- Payment Processing: Payment information is used to process deposits and complete withdrawals.
- Security Assurance: Data is analyzed to detect fraud and protect your account.
- Customer Support: Your information is used to help resolve issues quickly.
- Service Improvement: Usage patterns are analysed to improve your experience.
- Promotional Communications: You will only be informed about offers and bonuses with your consent.
- Legal Obligations: Relevant data is used to meet the requirements of regulatory authorities.
ckx8 does not sell your information to advertising networks or share it with third parties for commercial purposes.
5. Cookies & Tracking Technologies
The ckx8 website uses cookies to enhance your experience. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and site security. Without these, the site cannot function properly.
- Performance Cookies: Helps us understand which parts of the site are used most, so we can improve our services.
- Functionality Cookies: Remembers your preferences, such as language settings.
- Analytics Cookies: Used for traffic analysis; no personally identifiable information is involved.
Cookie Controls
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working. Most modern browsers offer easy options for managing cookies.
ckx8 does not use any third-party advertising cookies. Your gaming data is never used for advertising purposes.
6. Data Protection Measures
Ckx8 protects your information using industry-standard security technologies. Our security framework ensures protection across multiple layers:
- SSL/TLS Encryption: All data transfers occur through encrypted channels.
- Firewall Protection: Advanced firewalls are actively in place to prevent unauthorised access.
- Two-Step Verification: An additional layer of security can be applied at login.
- Regular Security Audits: A specialist team regularly tests the system to identify and address vulnerabilities.
- Staff Training: All team members receive regular training on data protection.
- Incident Response Plan: We have a response plan in place to act quickly in the event of any security incident.
However, no transmission over the internet can be guaranteed to be completely secure. We encourage you to use a strong password and stay vigilant in protecting your account.
7. Data Retention Period
Ckx8 retains your information only for as long as necessary to fulfil the purpose it was collected for. Once that purpose is met, your data is securely deleted.
- While the Account is Active: All account data is retained while the account remains active.
- After Account Closure: Certain information may be retained for up to 5 years to meet legal obligations.
- Transaction records: Transaction data may be retained for an extended period to meet financial regulatory requirements.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies expire after a set period.
Upon expiry, data is securely destroyed to ensure it cannot be recovered.
8. Your Data Rights
Ckx8 respects your data rights. You are entitled to the following rights:
The right to know what information we hold about you
You may request corrections to any inaccurate or outdated information.
You may request the deletion of your data under certain circumstances.
You may request that data processing be restricted in certain cases.
You may request a copy of your information in a portable, convenient format.
You may object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We typically respond within 30 working days. In some cases, legal obligations may prevent us from fulfilling certain requests.
9. Protection of Minors
The ckx8 platform is intended for users aged 18 and above. We do not knowingly collect any information from minors.
- Age verification is mandatory at the time of registration.
- Suspicious accounts may be asked to provide identification for age verification.
- If a user is found to be a minor, their account will be closed immediately.
- Any information belonging to a minor found in our records will be deleted without delay.
If you believe a minor has registered on our platform, please contact us immediately.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
10. Policy Changes
Ckx8 may update this Privacy Policy from time to time. When changes are made:
- A platform notification will be issued whenever significant changes are made.
- You can check the "Last Updated" date at the top of the page to see when changes were last made.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- We recommend visiting this page regularly to stay up to date.
11. Contact
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our support team is always ready to assist you in Bengali.
Privacy Contact: [email protected]
We typically respond within 24–48 hours. For urgent matters, include "Privacy" in the subject line of your email for a faster response.